Contact Us

We welcome your feedback and comments and encourage you to send queries by making use of the following channels:

  • Visit your nearest Ubank branch
  • Phone our Call Centre on 086000 8322 (SA) / +27 11 5185780 (International)
  • General enquiries email: customercare@ubank.co.za

Midrand

Telephone: 011 518 5000
Postal: Private Bag X 0030, Halfway House, 1685
Physical: ubank House, 10 Matuka Close, Erand Gardens, Extension 49, Midrand, 1685


PR and Communications

Contact: Anne Williams
Telephone: 011 518 5000
E-mail: anne.williams@ubank.co.za

Customer Service Manager

Contact: Emmanuel Kunene
Telephone: 011 518 5202
E-mail: emmanuel.kunene@ubank.co.za

Call Centre Manager

Contact: Fumane Khothu
Telephone: 011 518 5863
E-mail: Fumane.Khothu@ubank.co.za

Whistle Blowers

Whistle Blowers (Pty) Ltd is an independent service provider, that offers a 24/7 free call facility that enables employees or external stakeholders to secretly report wrongdoings in participating organisations.

You can report any irregularities or suspicious activities to:

Toll-free number: 0800 222 254
Email: ubank@whistleblowing.co.za
SMS: 33490
Send letter to: Postal: Freepost KZN665, Musgrave 4062