We welcome your feedback and comments and encourage you to send queries by making use of the following channels:
- Visit your nearest Ubank branch
- Phone our Call Centre on 086000 8322 (SA) / +27 11 5185780 (International)
- General enquiries email: customercare@ubank.co.za
Midrand
| Telephone: | 011 518 5000 |
| Postal: | Private Bag X 0030, Halfway House, 1685 |
| Physical: | ubank House, 10 Matuka Close, Erand Gardens, Extension 49, Midrand, 1685 |
Customer Service Manager
| Contact: | Emmanuel Kunene |
| Telephone: | 011 518 5202 |
| E-mail: | emmanuel.kunene@ubank.co.za |
Call Centre Manager
| Contact: | Fumane Khothu |
| Telephone: | 011 518 5863 |
| E-mail: | Fumane.Khothu@ubank.co.za |
Whistle Blowers
Whistle Blowers (Pty) Ltd is an independent service provider, that offers a 24/7 free call facility that enables employees or external stakeholders to secretly report wrongdoings in participating organisations.
You can report any irregularities or suspicious activities to:
Toll-free number: 0800 222 254
Email: ubank@whistleblowing.co.za
SMS: 33490
Send letter to: Postal: Freepost KZN665, Musgrave 4062